How is your company or product adapting?
We had a robust remote work program offering prior to the pandemic which allowed us to very easily transition to being fully remote for the time being and will also allow us to return to work more easily. In this program, employees work on a rotating schedule, where they come into the office 2-4 times a week and are able to work from home the rest of the time. This hybrid model has been very effective in finding a balance between in-office and remote work.
To keep our team engaged while remote, we’ve hosted weekly virtual events including a game night, meme/Giphy war, a Zoom background contest with extra points being awarded for themed costumes, and even a haiku battle where you describe your workweek or the current situation.
Most recently, we hosted a virtual Ideafest where we split everyone into teams to brainstorm and present an idea that we should implement in the next 90 days that have a direct impact on our customers and/or prospective customers. Our team came up with so many great ideas that each department is now implementing one.
During this unforeseen time, we remain focused on the development of our product and are continuing to expand this team. We took the opportunity to re-prioritize our product roadmap to ensure we were providing the most value to our customers’ current needs during this time. We also increased our communication and provided more insight into what’s coming later this year so we can build momentum and excitement about the future of ChurnZero for both our team and our customers.
Do you have any open positions?
We’re always looking for talented Software Engineers and QA Engineers.